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Baggage Claims (2) |
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Caribbean Travel Agents (23) |
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Web Check-in (29) |
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What is MasterCard SecureCode and Verified by Visa? (14) |
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Recent articles
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Where can I view terms and conditions of these programmes?
Please visit your financial institution's Web site for the terms and...
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What is a chargeback?
This is a process that returns the funds to the shopper's card issuer when...
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Why did Caribbean Airlines install this feature on its website?
It is estimated that 70-80% of charge-backs that originate from e-commerce...
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If I am speaking to a Caribbean Airlines customer service agent will I be asked for passenger information for instance?
No. The Caribbean Airlines customer service agents can help investigate a...
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If I am booking a ticket, where in the booking process is the Verified by Visa and MasterCard SecureCode service provided?
This feature is situated on the Caribbean Airlines Passengers &...
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What if I forget my password?
Visa: If you forget your password Visa advises that you click the...
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What is a personal message or personal greeting?
Visa: Your personal message, selected during activation, appears...
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MasterCard offers Zero Liability* coverage for some cardholders. How does MasterCard SecureCode different from Zero Liability?
You would need to contact your financial institution directly to find out...
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How will Verified by Visa and MasterCard SecureCode change the online booking process?
The online process will not change except that now you have the option to...
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What if my financial institution does not participate in Verified by Visa or MasterCard SecureCode?
You can contact your financial institution directly to find out about...
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